Customer Success Manager DACH 12 Months Contract (all genders)
LucaNet AG
- Berlin
- in DE
Join our dynamic team as a Customer Success Manager. Drive customer success by managing key accounts and fostering robust relationships. Your role ensures that customers maximize their investment and achieve business goals through our platform.
Tasks
Requirements
Team
Customer Success
Application Process
1. TA Screening
2. Hiring Manager interview
3. Head of Customer Success interview
Flexible Working Hours
LucaFlex – We acknowledge that every individual has different working styles and preferences. Our flexible working model allows you to plan your working hours and location according to your needs and professional responsibilities.
Workation
Sometimes a change of scenery can boost creativity and productivity, you can work up to 90 workdays outside your home country with the support from our partner Workflex.
Permanent contract
Secure your future with us – we're here to support your long-term growth and success.
Professional Development
Learning & Development – We encourage you to shape your own development with the support of dedicated time, resources, and budget provided by us. Lucanet Engage – Our feedback process is designed to support your personal and professional development in a targeted manner through regular dialogue.
Job bicycle
JobRad – Find your dream bike, with financial support from us.
Events
Team Spirit – We value teamwork and celebrate our achievements. That’s why we take many opportunities to get together, learn together, and cherish our successes together.
Pension Plan
Compensation & Company Pension Plan – We are committed to equal pay and supporting you for your future by offering a company pension plan and/or pension allowances.
Employee Discounts
Enjoy a whole bunch of discounts from our external corporate benefits partner. 
Relocation support
Relocate with ease – we're here to support you as you start your new chapter.
Dogs Allowed
Paws welcome – we offer dog-friendly offices.
Health Program
Health & Wellbeing – Your overall wellbeing is important to us, which is why we offer tailored health and wellbeing programs, including company-wide initiatives, subsidies for sports activities, mental health support, and counseling through our external partners.
Additional Benefits
Generous leave policy – We encourage you to take time off to relax, travel, and recharge. Sabbatical – Take the time you need for personal pursuits, family time, travel, or any other activities that suit you with our sabbatical options.
LucaNet AG