Senior Account Development Manager

Your Role 

Become part of Tanso and leverage your sales and customer success mindset for climate impact. 

Join our team to take an active role in helping leading industrial companies turn sustainability ambition into action. As a Senior Account Manager at Tanso, your mission is to unlock and drive revenue growth within our strategic customer accounts. By combining deep customer understanding and consultative selling, you co-create future visions with our customers, build strong cross-functional relationships, and drive expansion deals to close.  

Customer Expansion Strategy & Execution  

• Work closely with the Customer Success Manager to identify and develop expansion potential.
• Drive high-impact workshops to identify new use cases, value opportunities, and shared goals.
• Own the execution of strategic expansion plans for key accounts along the full sales cycle.
• Build trusted partnerships across customer organizations, navigating various stakeholders and decision-makers and position Tanso as their strategic partner in sustainability. 
• Maintain accurate pipeline tracking, forecasting and reporting on expansion opportunities in CRM.
• Ensure seamless handover to the Customer Success Manager.  

Relationship Building & Buyer Enablement  

• Customize Tanso’s value proposition to evolving customer needs and stakeholder priorities .
• Act as a consultative advisor, guiding customers through internal alignment and budget allocation for expansion projects.
• Address objections with confidence and navigate complex buying processes in an enterprise context.  

Build and drive a repeatable expansion engine  

• Work closely with Customer Success Managers, Sales, Product and Climate Intelligence to ensure a frictionless experience across implementation, strategic and commercial discussions.
• Test, iterate, and scale best practices for driving expansions within existing customers.
• Build playbooks, templates, and frameworks to embed expansion as a repeatable, scalable process

• You already live or are willing to relocate to/near Munich.
• You must have a pre-existing working permit for the EU.
• Ideally you speak English at level C1 or higher.
• You must speak German at level C2. 

You're wondering why there isn't a longer list of hard requirements in the job description? We believe it's more important that you are excited about the role and want to grow with it, instead of fulfilling some specific high-level requirements. We think there can be numerous different paths that could qualify you for this role, and we want to hear YOUR story. 

• Franziska, Head of Customer Success 
• Customer Success Team  
• Raffael, Head of Sales & Partnerships
• Gyri, Co-Founder & CPO
• Vignesh & Tabea, Climate Intelligence
• Christoph, Product Management 

1. Get to know Tanso - learn more about us, ask your questions, and let’s explore together whether it’s a mutual fit.
2. Role Introduction with Franziska - understand your role and see whom you will be working with.
3. Deep dive with Franziska & Raffael + get to know the team - get a feeling for the tasks ahead of you and meet your future colleagues.